Getting tubes in the hearing aids

Zeeza

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Hello,

I'm having trouble with getting the tubes in the hearing aids. Is there a specific way to do it easily?
 

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I have heard that you can heat the tube with a hair dryer to soften the tube and make it more flexible.
 
I have heard that you can heat the tube with a hair dryer to soften the tube and make it more flexible.
Thank you!

Now, I have trouble connecting Noah. It gives out a green light when I insert the cable into my laptop but I get this message.
What could the problem be?

P.S. The cable is connected well.
noah.JPG
 
Noah? Don't use Noah (currently Noah 4 or Noah-ES). You probably meant Noahlink Wireless (hearing aid programming device).

Here's a clip from a DIY School Hearing Aids (v2.2) PDF file named (Noahlink Wireless - DIY User Guide);

Note of caution: There is still no Apple ARM driver available for Noahlink Wireless (and also for Noahlink Wireless 2) so this still cannot be used for newer ARM technology (Apple silicon) based computers (even under emulation).

Noahlink Wireless is a USB plug-and-play programming interface so it’s pretty simple. First, install your modern (not legacy) fitting software. This should setup a Noahlink Wireless driver as per the HIMSA downloads webpage. But in the past it didn’t always produce happy results. So if you encounter Noahlink Wireless driver problems then read the trouble shooting steps in the Appendix of this document.

Connect Noahlink Wireless to any USB2 or USB3 port on your computer, or connect Noahlink Wireless 2 to a USB-C port. A solid green light for (2-3 seconds) on Noahlink Wireless without any errors indicates that Noahlink Wireless is powered on and ready to use. Easy Peasy, right?

How to connect the Fitting Software to your Hearing Aids?

Again; this is Bluetooth Low Energy/BLE, which is not the same as BlueTooth used in cellphones and such. So forget about typical pairing. There is no pairing involved. Instead you need to Connect. But first choose a device location with a clear line-of-sight to the hearing instruments and away from interfering wireless sources (WLAN, streamers).

  • In your fitting software you will need to Select or Specify that Noahlink Wireless is to be used as your programming device. Your fitting software may be defaulting to a different programming device. So check this first.
  • Prepare the hearing aids to enter fitting mode. This is accomplished with an off-on cycle of the hearing aids. For disposable battery models open and close the hearing aid battery doors. For rechargables apply a very long button press for off and repeat for on. Or, place them in your charger and then remove them in order to turn the hearing aids off and on.
  • Tip: Don’t walk away from your computer/Noahlink Wireless with connected hearing aids in your ears! This is especially important during lengthly hearing aid firmware updates and could result in bricking some hearing aid models.
  • Your fitting software may require that you Click an option to Connect to your hearing aids. But there could also be prerequisites such as (selecting a client). Optionally, your fitting software may automatically connect after you have selected a client and proceed into the fitting session.
  • Your hearing aids may need to have Bluetooth turned off for a connected cellphone before trying to connect Noahlink Wireless to your hearing aids.
You should be able to connect easily after you have;
  • Installed the fitting software first (before plugging-in Noahlink Wireless) to provide a driver.
  • Connected your Noahlink Wireless device via a USB port/non-USB hub.
  • Verified that your hearing aids do indeed support the Noahlink Wireless BLE protocol.
  • Prepped your hearing aids to enter fitting mode/off-on cycle.
  • Selected Noahlink Wireless as your programming device in the fitting software.
  • Turn Bluetooth off for any other connected-to-HA devices.
  • Taken the proper fitting software action (perhaps clicking a Connect option) to Connect the fitting software to your hearing aids.
 
Last edited:
Yes
Noah? Don't use Noah (currently Noah 4 or Noah-ES). You probably meant Noahlink Wireless (hearing aid programming device).

Here's a clip from a DIY School Hearing Aids (v2.2) PDF file named (Noahlink Wireless - DIY User Guide);

Note of caution: There is still no Apple ARM driver available for Noahlink Wireless (and also for Noahlink Wireless 2) so this still cannot be used for newer ARM technology (Apple silicon) based computers (even under emulation).

Noahlink Wireless is a USB plug-and-play programming interface so it’s pretty simple. First, install your modern (not legacy) fitting software. This should setup a Noahlink Wireless driver as per the HIMSA downloads webpage. But in the past it didn’t always produce happy results. So if you encounter Noahlink Wireless driver problems then read the trouble shooting steps in the Appendix of this document.

Connect Noahlink Wireless to any USB2 or USB3 port on your computer, or connect Noahlink Wireless 2 to a USB-C port. A solid green light for (2-3 seconds) on Noahlink Wireless without any errors indicates that Noahlink Wireless is powered on and ready to use. Easy Peasy, right?

How to connect the Fitting Software to your Hearing Aids?

Again; this is Bluetooth Low Energy/BLE, which is not the same as BlueTooth used in cellphones and such. So forget about typical pairing. There is no pairing involved. Instead you need to Connect. But first choose a device location with a clear line-of-sight to the hearing instruments and away from interfering wireless sources (WLAN, streamers).

  • In your fitting software you will need to Select or Specify that Noahlink Wireless is to be used as your programming device. Your fitting software may be defaulting to a different programming device. So check this first.
  • Prepare the hearing aids to enter fitting mode. This is accomplished with an off-on cycle of the hearing aids. For disposable battery models open and close the hearing aid battery doors. For rechargables apply a very long button press for off and repeat for on. Or, place them in your charger and then remove them in order to turn the hearing aids off and on.
  • Tip: Don’t walk away from your computer/Noahlink Wireless with connected hearing aids in your ears! This is especially important during lengthly hearing aid firmware updates and could result in bricking some hearing aid models.
  • Your fitting software may require that you Click an option to Connect to your hearing aids. But there could also be prerequisites such as (selecting a client). Optionally, your fitting software may automatically connect after you have selected a client and proceed into the fitting session.
  • Your hearing aids may need to have Bluetooth turned off for a connected cellphone before trying to connect Noahlink Wireless to your hearing aids.
You should be able to connect easily after you have;
  • Installed the fitting software first (before plugging-in Noahlink Wireless) to provide a driver.
  • Connected your Noahlink Wireless device via a USB port/non-USB hub.
  • Verified that your hearing aids do indeed support the Noahlink Wireless BLE protocol.
  • Prepped your hearing aids to enter fitting mode/off-on cycle.
  • Selected Noahlink Wireless as your programming device in the fitting software.
  • Turn Bluetooth off for any other connected-to-HA devices.
  • Taken the proper fitting software action (perhaps clicking a Connect option) to Connect the fitting software to your hearing aids.
Yes, it's Noah wireless. I followed the steps but still not connected.
 
Note of caution: There is still no Apple ARM driver available for Noahlink Wireless (and also for Noahlink Wireless 2) so this still cannot be used for newer ARM technology (Apple silicon) based computers (even under emulation).
Tell us about your laptop.
 
Also, tell us about the model of hearing aids you are trying to connect using a Noahlink Wireless hearing aid programming device?
 
Oh, is it the Nadia BTEs shown in the picture of your tubes? Not all hearing aid models can use Noahlink Wireless. Here's a clip from a (DIY School Legacy Hearing Aids (v2.2) PDF file named (Choose Hardware-Programming Device for Phonak);
  • Legend: NW = Noahlink Wireless/Caution: Noah, NOAHlink & Noahlink Wireless are 3 different things
  • Legend: HP = (Hi Pro or mini Pro) with Phonak/Unitron cs44-a cables and also maybe flexstrips or adapters

  • 2021-Q1 Naída P-PR BTE = NW
  • 2020-Q1 Naída M-SP BTE = NW, HP
  • 2017-3Q Naída B-UP BTE = iCube II, or HP
  • 2014-Q4 Naída V-RIC = iCube II, or HP
  • 2014-Q4 Naída V-SP BTE = iCube II, or HP
  • 2014-Q4 Naída V-UP BTE = iCube II, or HP
  • 2012-Q3 Naída Q-SP BTE = iCube II, or HP
  • 2012-Q3 Naída Q-UP BTE = iCube II, or HP
  • 2008 Naída S CRT-IX RIC = iCube II, or HP
  • 2008 Naída S CRT-V RIC = iCube II, or HP
  • 2008 Naída S CRT-III RIC = iCube II, or HP
  • 2008 Naída S IX-SP BTE = iCube II, or HP
  • 2008 Naída S IX-UP BTE = iCube II, or HP
  • 2008 Naída S V-SP BTE = iCube II, or HP
  • 2008 Naída S V-UP BTE = iCube II, or HP
  • 2008 Naída S III-SP BTE = iCube II, or HP
  • 2008 Naída S III-UP BTE = iCube II, or HP
  • 2008 Naída S I-SP BTE = iCube II, or HP
  • Naída S I-UP BTE = iCube II, or HP
 
I didn't say your Naída M70's cannot use Noahlink Wireless.
I said "Not all hearing aid models can use Noahlink Wireless".
Your hearing aid models were unknown until you replied "Naída M70".
BBL
 
Okay, which version of MS Windows?
  • Assuming the hearing aids have been prepped to enter fitting mode/off-on cycled.
  • In Phonak Target 9.1.1 is Noahlink Wireless selected as the hearing aid programming device?
  • Also, Bluetooth is off for any other connected-to-HA devices such as your cellphone.

c1.png

Now, what happens with your Noahlink Wireless lights when you click the Connect button (see image above)?
 
Oh, wait! Sorry I got ahead of myself. You can't connect to Noahlink Wireless.
 
How is your Noahlink Wireless driver?
Windows Control Panel / Device Manager / Himsa

c2.jpg
 
You should be able to connect easily after you have;
  • Installed the fitting software first (before plugging-in Noahlink Wireless) to provide a driver.
You don't need to download a driver from HIMSA.

Maybe use Device Manager to uninstall the Device and then Unplug Noahlink Wireless and plug it in again to see if it picks up the correct driver.
 
I missed this reply. I downloaded the drivers and it got connected

In Global and Fine tuning, what am I supposed to do? I can't find much details regarding them.
You don't need to download a driver from HIMSA.

Maybe use Device Manager to uninstall the Device and then Unplug Noahlink Wireless and plug it in again to see if it picks up the correct driver.
 
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Now, I can hear noise but struggling with hearing speech even in a quiet environment.
 
I forgot?? Which method did you use to derive your initial settings for your hearing loss?
 
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I added my audiogram
Chose the type of my hearing aids
Did REM
Audio direct
That is what I remember right now.
 
Don't confuse in-Situ measurements with REM. Some professional audiologists also use an additional measuring system to achieve→ REM/Real Ear Measurement and that may change your gain settings to more closely match the Rx/prescription for your hearing loss. I don't think you did REM? It requires additional ear probes inserted right next to your eardrums plus expensive REM Equipment.

What you did;
  • You can enter your audiogram and then Rx/Prescribe your gain settings from the audiogram.
  • Or, you can perform in-Situ listening for beeps in your hearing aids.
  • If you do both, then the in-Situ measurements will be used to override the Audiogram frequency measurements
Maybe create two new temporary clients (My Audiogram) and (In Situ).
  • Try the (My Audiogram client) by entering your Audiogram only.
  • Try the (in-Situ client) using in Situ.
Print out the gain settings for each client to notice any differences. Also determine if you like one over the other.
 
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