Resound Nexia - crackling sound during speech

Sheherezade

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Hi all
I was recently diagnosed with cookie bite hearing loss and fitted with Resound Nexia aids on both ears.
In some situations I notice both hearing aids making a crackling sound during speech - almost like you’re blowing into a microphone. During my fitting I only noticed it when I spoke myself - the audiologist sounded fine, so the audiologist said it was probably my hair touching the microphones when I moved my jaw during speech(I have long hair).
But as I wore the aids to work yesterday the same thing happened when a co-worker came over to my desk to ask me a question(both aids crackled when my co-worker was talking), and then again the same thing last night when I was watching tv(I was sitting 2-3 meters from the tv). I wasn’t moving or talking so the crackling couldn’t have been from my hair moving against the microphone.
I struggle to hear in the mid frequencies and have near normal hearing otherwise so I've begun to wonder if the crackling occurs in the frequencies my hearing is ok and that any amplification in this area should be adjusted.

I contacted the audiologist's office thinking that my aids need to be adjusted but was told it wasn't possible. My only option was to try another brand of hearing aids but the same thing would probably happen again. Apparently crackling/feedback noise from the hearing aids(I don't know what to call it) was to be expected with a hearing loss as little as mine.

This is my first pair of hearing aids, but I thought the whole point was that you can adjust different frequencies as needed. I don't know whether to ditch the aids or find a new audiologist who might have a different approach to programming.
 
We can't see your hearing loss (like you can see mine by clicking the "Audiogram" link in my signature). However, a cookie bite hearing loss can be difficult to fit.
 
Try an Internet search for cookie bite hearing loss
 
.I tried attatching my audiogram in the signature but it woulndn't go through due to suspected spamming. I'll work on that. Meanwhile I've attached a copy. Is it possible to adjust frequencies based on where I need amplification?




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Sorry, I don't know how to help you. Each frequency is related to the neighboring frequencies, which I don't wish to discuss because I am not a professional. Ask your Audiologist why adding gain in one frequency is problematic when neighboring frequencies may be normal hearing?
 
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