Hi pvc, thanks for your helping hand. My answers to topics you mentioned:
- I wrote about the HiPro just to provide info and to suggest that communication with the HA's seems fine. No issues with the HiPro.
- Of course, it's not the first time I connect the Altas. At some point I also got a message saying I should replace a HA battery.
- I know the L/R sides as the pair includes the receivers, which are colored blue, respectively red.
- History: I bought the Altas on ebay some two-three years ago. But it is just lately that I started using them. So they currently include their previous owner's corrections, which partly suit me, but could be better.
- This is probably also why I get the "switched" message: I entered the sides (and my audiograms) in Genie; it probably also reads the sides from the HA's, so when I swap them it sees there's a mismatch.
- An additional info: I sent the units to the Oticon representative/workshop here in Romania to have their communication checked. They did that, using some tools other than HiPro + Genie, and they said the units are fine.
Do these help?
Andrei