Once you get a valid connection to your USB Hi Pro then leave it alone. It's USB plug-and-play and therefore has a simple connection. So after it has found a valid driver, then your Hi Pro is usually good to go.
The hearing aids need to be in a mode that is ready to connect. This is done by off/on cycling the hearing aids, and then waiting a minute or so for the hearing aids to finish startup. You can accomplish this by opening-and-closing the battery doors.
Is this the first time trying to connect to the Alta 1 Pros? The answer is No, right? Otherwise how would it know that R/L sides are switched?
