I think you meant the Oticon Ria model, and not rio
Read your PM/Conversation in a short time for information on how to find Oticon Genie 2017.1 for older legacy hearing aid models (before the Oticon Opn model).
RE: our conversation, maybe you may have "SELECTIC - RIO PRO2" hearing aids??? Sorry I have no information for this hearing aid model? Can you provide more information? Perhaps an Internet link for reference?