Okay, which version of MS Windows?
- Assuming the hearing aids have been prepped to enter fitting mode/off-on cycled.
- In Phonak Target 9.1.1 is Noahlink Wireless selected as the hearing aid programming device?
- Also, Bluetooth is off for any other connected-to-HA devices such as your cellphone.
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Now, what happens with your Noahlink Wireless lights when you click the Connect button (see image above)?