I am a heavy equipment operator, truck driver, sometimes welder and mechanic, for the last 3 yrs I have struggled with octicon, audena and phonak HAs, with first vendor all we're in canal HAs, my current vendor has got me using behind the ear I90 spheres, my struggles are the same with all three of these brands, they all automatically make changes that are not improvements, even the changes vendor makes eventually get changed, now for some history my first 3 sets of HAs were in canal, the last of the 3 were bought in 2002ish, they all had a 3 or 4 settings button, and a volume knob that also turned off HAs, I would go in, get them fitted, and never have a problem again, the HAs never changed anything on their own, all three worked flawless, how do I make my vendor understand this? How do I get my vendor to prevent HAs from making their own changes that are always for the worst? I have had these spheres for 8 months or so, I have only got about two weeks of decent service before they change themselves and have to go back to vendor, I am about to call phonak and begged for help, $7,000 is a lot to pay for something that doesn't work!!! Thank you for letting me rant,
I also asked if my old audenas could be rebuilt, vendor says no because they're absolete
I also asked if my old audenas could be rebuilt, vendor says no because they're absolete
